1. Terms & Conditions
By purchasing from Ganidu Balasuriya Photography, you agree to the following terms:
✔ License & Usage
Purchased images are licensed, not sold.
You may use images according to the selected license (Individual, Editorial, or Commercial).
Reselling, redistributing, or sublicensing is strictly prohibited.
✔ Payment & Orders
All transactions are final upon checkout.
Prices are subject to change without prior notice.
Unauthorized use of a purchased image may result in legal action.
✔ Limitation of Liability
Ganidu Balasuriya Photography is not responsible for any issues arising from misuse of the images.
We reserve the right to refuse service to anyone violating these terms.
2. Privacy Policy
✔ Information We Collect
Personal details (name, email, billing address) for order processing.
Payment information is securely handled by third-party payment processors.
✔ How We Use Your Information
To process your purchase and deliver your digital products.
To send updates, offers, and store-related notifications (you can opt out anytime).
✔ Data Security
We use encryption and security measures to protect your personal data.
Your information is never shared with third parties except for necessary payment processing.
✔ Cookies & Tracking
We use cookies to enhance your browsing experience and track site analytics.
You can disable cookies in your browser settings.
3. Return Policy
✔ Digital Products – No Refunds
Due to the nature of digital downloads, all sales are final.
We do not offer refunds or exchanges once an image has been downloaded.
✔ Exceptional Cases
If you receive a corrupted file or experience a technical issue, contact us within 48 hours for assistance.
If a duplicate purchase occurs, we will review and may issue a refund at our discretion.
✔ How to Request Support
Email us at support@ganidubalasuriya.com with your order number and issue details.
We will respond within 2–3 business days.
4. Digital Product Policy
✔ Downloading & Access
You will receive a download link via the email address provided at checkout within 24 hours after successful payment.
You are responsible for saving and backing up your files.